Why Does WHISTLE ™ Require a Subscription Plan?
Last Update:Sep 18 2023 6:57pmA WHISTLE™ subscription plan keeps you connected, so you can always get your pet’s full health story. Plans cover GPS location tracking (for Go Explore & Switch devices), plus health and fitness monitoring, the ability to share reports with your pet’s care team, and access to our Ask a Vet feature for all devices!
If your WHISTLE™ device has a GPS tracker, you will need a subscription to track your pet on the AT&T network.
The Whistle devices use GPS and AT&T cellular towers to track your pet if they leave their set Safe Place(s). Please keep in mind, you do not need AT&T cell service on your smartphone. The monthly subscription cost is for your Whistle device to gain access to the AT&T cell service so you can track your pet (kind of like a mini cell phone for your pet!)
You are not able to use the Whistle tracker just to track your pet's activity without paying the monthly subscription fee for the services provided by the app and/or the location tracking feature.