If your pet's profile shows only resting activity, restart the tracker.


1. Turn the tracker off:

  • On the Tagg GPS Plus tracker, press and hold the Power button for 3 seconds
  • On the Tagg 1.0 tracker, press and hold the Power/Trip button for 3 seconds

2. Wait 5 minutes.

3. Turn the tracker on (same as step 1).

4. Take the pet for a 15-30 minute walk.

5. Attach the tracker to the base station.

6. Wait for the next data sync and check your pet's profile.


If the charts still only show resting activity, click Submit a request on this page.