If you are receiving multiple docking notifications in a row (without docking your tracker), this is known to be caused by using a non-Whistle (or Tagg) provided charging adapter and cable for your base station. The reason the factory-provided cable and adapter must be used is that it supports the correct amount of current the device requires to charge correctly.
Can't find what you're looking for?
Our Customer Experience Advocates are here to help!
Monday - Friday
10:00am - 7:00pm EST
Saturday & Sunday
10:00am - 6:30pm EST
Contact us via phone:
Need help after business hours?
Responses to tickets may take up to 24 hours