Thanks for letting us know! We would appreciate you getting in touch with our customer support team so we can register the tracker as lost and contact the pet’s owner.

  1. First thing is to call, email, or live chat our customer support center.
    • Phone: 844-5-WHISTL / 844-594-4785
    • Email:
    • Live Chat: available on our support site in the lower right hand corner
  2. Provide us with the device ID, available on the bottom side of the tracker device.
  3. Once we hear from the pet’s owner, we will contact you with what to do next.

Thanks again for taking time to let us know and contributing to the Whistle community!