Whistle uses Wi-Fi and Bluetooth Low Energy (BLE) technology to sync with the app. If your pet travels to areas with different Wi-Fi networks throughout the day (e.g. your home and work), adding these Wi-Fi networks will allow FIT to sync more frequently. See How do I add another Wi-Fi network?
Can't find what you're looking for?
Our Customer Experience Advocates are here to help!
Monday - Friday
10:00am - 7:00pm EST
Saturday & Sunday
10:00am - 6:30pm EST
Contact us via phone:
Need help after business hours?
Responses to tickets may take up to 24 hours