Have you ever wished that your pet's activity data would sync more frequently? Well, we want to make sure that when you open the app and are near your pet (within 30 feet) that you will have the most up to date information.

Using Bluetooth Low Energy (BLE) technology, we establish a line of communication from your pet's Whistle to your phone via Bluetooth 📲 . This leverages your phone's capabilities to act as 'courier' using less power from your Whistle so your phone does the heavy lifting.

You may notice that when you open your app, your pet's Whistle has a LED light on the front that will flash blue while the Bluetooth connection establishes and transfers data.

Your phone's Bluetooth services must be turned on and you will need to be within 30 feet of your pet's Whistle in order for the BLE sync to work.

In order to prevent severe impact on Whistle's battery, we implemented a 5-minute time minimum between when Bluetooth low energy data syncs can occur.

Learn more about the different LED light behaviors in the following video: