TO BE ELIGIBLE TO RECEIVE REWARDS, YOUR DOG MUST HAVE ACHIEVED THE SPECIFIED NUMBER OF “WHISTLE DAYS,” AS WELL AS HAVE THEIR WHISTLE DEVICE LINKED TO THEIR BANFIELD MEDICAL RECORDS.
99% of the time the dog’s medical records and Whistle account will have been automatically linked during the Whistle setup process - this is indicated by a Pet Insight ‘Achievement’ within the ‘Achievements & Stats’ section of your dog’s in-app profile (the ‘Paw’ icon of the Whistle app).
You can check your dog(s)' progress toward reward milestones by visiting our brand new Pet Insight Project Portal here!
Within the ‘Achievements’ section of the app, you’ll also be able to view how many Whistle Days your dog has logged. Your dog doesn’t need to hit their activity goal to log a Whistle Day - although I’m sure they’d be grateful for it!