If you hit the 120-day goal, but haven't received your Wisdom Panel email yet, a couple of things might be going on:

One reason you might not receive your email is if you're WiFi connection is failing. Without WiFi, our servers don't know that your dog has achieved the 120-day milestone, and so we won't know that we need to send you an email!

Another reason may be that you've already had your Whistle for over 180 days. We ask project participants to achieve their 120-day goal within the first 180 days of receiving the device.

You can always log in to the Participant Portal and check your status by heading to submit.petinsight.com/portal.

Questions? Shoot us a note at questions@petinsight.com.

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