About Whistle Fit
- Pet Insight Project Questions
- Is the Whistle FIT Waterproof?
- I Lost My Strap - How Do I Get Another One?
- How Do I Clean My Charging Port?
- March 2018: App Version 2.2.0
- Which Devices Are Compatible With the Whistle App?
- Does the Whistle FIT Have a Monthly Subscription?
- Does the Whistle FIT Track My Dog’s Location?
- How Long Does the Whistle FIT’s Battery Last?
- Where Can I Buy a Whistle FIT?
- How Does the Whistle FIT Attach to My Pet's Collar?
- How Large Is the Whistle Fit?
For questions on participating in the study, please visit the Pet Insight Project FAQ. Have a que...
Whistle FIT is water-resistant (rated IPX7). This means the device is designed to go anywhere wi...
If you have lost the strap for your Whistle FIT, please fill out this form HERE
To clean your Whistle safely, avoid home cleaning products and compressed air. You can us...
2.2.0 is a BIG update for us! What's new: Navigation has moved to the bottom of the screen ...
The Whistle app is available on iPhone (running version 10.0 or later) and Android (running versi...
No it doesn't! The Whistle FIT does not have any monthly fees associated with the device.
Unfortunately, no. The Whistle FIT does not offer location tracking. If you are participating...
The Whistle FIT lasts over two weeks on a single charge, making tracking your pet’s activity seam...
Whistle FIT is available exclusively to Pet Insight Project participants at this time. If you are...
Whistle FIT comes with a rubber strap to secure the device directly onto your pet’s exist...
The Whistle Fit is 1.2" x 1.5" x 0.4". The device weighs just half an ounce and is...
Need additional support? Our team is here to help!
Contact us via email:
Contact us via phone:
Whistle 3 users - 855-999-0471
Whistle FIT users - 833-393-4830
Whistle GPS users - 844-594-4785
Whistle Activity Monitor users -
Tagg users - 844-594-4785
Hours of operation:
Mon-Fri 10:00am - 7:00pm EST
Sat-Sun 10:00am - 6:30pm EST
**Our Customer Experience Center will be closed on Monday, June 11th, 2018 from 11:30am - 12:00pm PST.