How Do I Set Up My WHISTLE™?

Last Update:Nov 7 2023 3:12pm

Download the WHISTLE™ app on your smartphone to begin setup and create an account if needed. Make sure your device or battery are fully charged before you begin. Follow the instructions below based on the model of Whistle you are setting up. We'll send you a notification on your phone when it’s time to attach the device to your pet.


  


Note: Whistle FIT, Whistle Switch, and Whistle Go Explore will need to connect to a Wi-Fi network, so we recommend you set up at home. Make sure to have your network name and password handy. 
Whistle Health and Whistle Health Limited do not require WiFi


Follow the in-app prompts to create your account, pet profile, and sync your device to your phone. You'll want to ensure your phone's Bluetooth is enabled and that the Locations Permissions for Whistle are set to "Always Allow." Why?


Finally, you'll enter your credit card information and subscription to the annual plan.

To attach the device to your dog's collar:
Follow the instructions in the Quick Start guide
For a more secure attachment, we recommend following the steps below





Both Whistle Health & GPS and Whistle Health & GPS+ require WiFi, so we recommend you set up at home. Make sure to have your network name and password handy.


For GPS devices, you'll also select the boundary for your first Safe Place - the area where your pet is considered somewhere safe. This is typically at home, but you can add up to 10 total locations later. You'll receive a notification if your pet leaves the Safe Place either alone or accompanied by a family member.