Battery Settings and Device Details
Last Update:Jul 17 2024 10:47pmWhen to use this article:
1. If your WHISTLE™ device has no light when plugged in for the first time
2. If your Whistle device has no light when plugged in after using it for a while
For a Whistle device that has no light and is not charging, please try the following:
1. Try plugging your Whistle device in using a different charging cable
2. Move your Whistle device to another outlet, or try a computer USB port
3. If you are using a wall adapter, ensure the power output is 5V 1 amp
4. If your device still won't charge or illuminate the LED while plugged in, follow the steps below to reset it
How to Hard Reset:
Plug the charging cable into the Whistle device, and the USB end with the reset button plugged into a computer or an AC Adapter.
Press and hold the reset button on the end of the charging cable for 10 seconds