Low Battery Notification
Last Update:Oct 25 2023 2:15pmYou can check your battery level at any time in the mobile app.
When your battery drops to 25%, a reminder to charge your battery can be sent via Push notification, Text, or Email as a reminder to charge your battery.
Battery Notification Triggers
Low battery - battery must be less than or equal to 25% OR less than a day remaining
Battery is Off - when device gets lower than negative 5% server sends the battery off notification
Server push notification job runs every 30 minutes to send out low and battery off notifications for devices that meet this criteria
Note: The WHISTLE™ battery indicator will only update when it has a chance to make contact with the server. If your Whistle device is in an area of low cell reception coverage, there may be a delay in a battery update. It's also worth noting that the battery level is merely an estimate as it only updates when the device checks in with our servers.
- Tap the Pet icon in the bottom menu bar
- Tap the gear icon in the top right corner to open Settings
- Under Notifications, tap each of the desired options: Push & In-App, Email, and Text
- In each, under Device, ensure the Device Status toggle switch is green (enabled)
*NOTE: If you have previously opted out of text notifications, and you wish to opt in again -
Text UNSTOP to 14152149179 and you'll receive text notifications again