Low Battery Notification

You can check your battery level at any time in the mobile app. 

When your battery drops to 25%, a reminder to charge your battery can be sent via Push notification, Text, or Email as a reminder to charge your battery.

Battery Notification Triggers

• Low battery - battery must be less than or equal to 25% OR less than a day remaining

• Battery is Off - when device gets lower than negative 5% server sends the battery off notification

• Server push notification job runs every 30 minutes to send out low and battery off notifications for devices that meet this criteria

• Note:  The WHISTLE™ battery indicator will only update when it has a chance to make contact with the server. If your Whistle device is in an area of low cell reception coverage, there may be a delay in a battery update. It's also worth noting that the battery level is merely an estimate as it only updates when the device checks in with our servers.

1. Tap the Pet icon in the bottom menu bar
   
   
2. Tap the gear icon in the top right corner to open Settings
   
   
3. Under Notifications, tap each of the desired options: Push & In-App, Email, and Text
   
   
4. In each, under Device, ensure the Device Status toggle switch is green (enabled)
   
   
   *NOTE: If you have previously opted out of text notifications, and you wish to opt in again - 
   
   Text UNSTOP to 14152149179 and you'll receive text notifications again