My Collar Attachment Broke or Comes Loose

Last Update:Sep 18 2024 3:28pm


What To Do If You Need A New Collar Attachment

If you've experienced an issue with your collar attachment strap breaking or tearing due to rough play from your pets or other unforeseen circumstances, we're here to help!  


You can purchase a new one on our website 
You can also reach out to our support team at support@whistle.com or call us at 1-855-999-0471 for assistance in ordering a new collar attachment or troubleshooting your current attachment



If you need assistance with the velcro attachment for the Whistle Health device, you can try this alternate method of looping the strap to hold it more securely. This small change helps to keep the metal tab secured and unable to slip