Safe Trip alert Persistent Android Notification

Last Update:May 17 2024 5:18pm


Why do I see a persistent notification?

The persistent notification is an Android system feature that lets you know that the WHISTLE™ app is running even when you don't have the app open. Whistle devices do this so we can look for your pet and connect to their device when you leave a Safe Place together.

All apps that run in the background will use some of your phone's battery.

Learn more about Safe Trips >

How to hide persistent notification

Note: These options are available on Whistle app version 2.5.2 and above

The Whistle app will currently work with Android 9 or above. Learn how to check your Android version.
If you have an older version of Android, you will need to upgrade to at least version 9 to use the Whistle app

Android 9 and above

  1. Pull down to expand your notifications

  2. Tap the “Hide” option on the persistent notification



To unhide the persistent notification:

  1. Go to the Settings app on your phone

  2. Tap Notifications

  3. Tap the Whistle app

  4. Turn on the Family Trip Notification 



How to turn off the Safe Trip alert feature 

  1. Go to the Whistle app

  2. Tap the Pet tab in the bottom menu

  3. Tap the gear icon in the top right corner to open Settings

  4. Scroll down to Push Notifications

  5. Tap the Safe Trip alerts toggle to turn off