Syncing/WiFi Issues

WHISTLE™ GPS Devices:Before getting started, ensure you've met these criteria:- your phone has Bluetooth enabled- the Whistle app also had Bluetooth p...

WHISTLE™ Fit uses Wi-Fi and Bluetooth Low Energy (BLE) technology to sync the data collected by your device with your app. The Whistle Health uses Bl...

Why do I see a persistent notification?The persistent notification is an Android system feature that lets you know that the WHISTLE™ app is running even w...

If you are experiencing issues connecting your WHISTLE™ device to WiFi, or you are having Wifi compatibility issues, there are some things to kn...

Known Compatibility IssuesAndroid - WHISTLE™ app doesn't appear in Google Play Store. Users with an Android device on OS 8 or older can’t f...

 Are you getting notifications that your pet has left their safe zone but they're right next to you? This is typically an issue when the tracker is nea...

To get the best performance out of your WHISTLE™ product, your device will need a strong and stable connection to a 2.4Ghz WiFi signal in the places that ...

 If you are not receiving wellness trends for your dog, it means that your dog's WHISTLE ™ device did not (1) collect and/or (2) share data from ...

If you are not receiving insights about your dog's scratching and licking behavior, it means your WHISTLE ™ device did not (1) collect and/or (2) shar...

WHISTLE™ devices use Wi-Fi and Bluetooth Low Energy (BLE) technology to sync with the app. The Fit will sync via paired Wi-Fi network once per hour if it&...

The Whistle team has identified an issue affecting the following Whistle pet parents:* iOS app users* You have an existing subscription* You are attempting to c...