Syncing with Bluetooth Low Energy

Sync your pet's WHISTLE™ device data with Bluetooth low energy

Have you ever wished that your pet's activity data or last known location would sync more frequently? Well, we want to make sure that when you open the app and are near your pet (within 30 feet) that you will have the most up to date information. 

Using Bluetooth Low Energy (BLE) technology, we establish a line of communication from your pet's Whistle tracker to your phone via Bluetooth 📲 . This leverages your phone's capabilities to act as 'courier' using less power from your Whistle device so your phone does the heavy lifting. 

You may notice that when you open your app, your pet's Whistle tracker has a LED light on the front that will flash blue while the Bluetooth connection establishes and transfers data. 

In the app, your pet's last known location will be shown and the tracker will update the activity minutes. This will also update the Battery & Device section by showing the current timestamp with your Whistle tracker's latest battery level. 

Both Bluetooth and location services must be turned on and you will need to be within 30 feet of your pet's Whistle in order for the BLE sync to work. 

In order to prevent severe impact on the Whistle's battery, we implemented a 5-minute time minimum between when Bluetooth low energy data syncs can occur. 

You must have app version 1.7.0 or later. You can update your app here: iOS or Android