What Does Each Color of Light Mean?

Last Update:Oct 18 2022 6:38pm


Knowing the status of your tracker is important, and you can know a lot about your device without even opening the app!

 

Here is a list of the expected functions of the tracker and the corresponding color of the LED:


Pulsing blue (slow) - During set up, while the device is connecting to Bluetooth


Blinking blue (fast) - While the app is open near the WHISTLE™ tracker or during a Family Trip, transferring data via Bluetooth



Blinking red or amber/orange - Tracker's battery is very low and needs to be charged


Solid amber/orange - Tracker is charging


Solid green - Tracker is fully charged


Blinking green - Tracker is updating location (during Find My Pet or Locate)

 


Troubleshooting:

   -During the Hard Reset steps, the tracker LED (either orange or green) should turn off for the duration, then come back on after 10-15 seconds


   -Blinking red light - the battery is very low, or an internal issue with the tracker. If the LED does not turn green after 2 hours, please contact support for assistance


   -Solid yellow light - internal issue with the tracker, please contact support for assistance


Please click here for more information about the Whistle nightlight!