What Does Each Color of Light Mean?
Last Update:Oct 18 2022 6:38pmKnowing the status of your tracker is important, and you can know a lot about your device without even opening the app!
Here is a list of the expected functions of the tracker and the corresponding color of the LED:
Pulsing blue (slow) - During set up, while the device is connecting to Bluetooth
Blinking blue (fast) - While the app is open near the WHISTLE™ tracker or during a Family Trip, transferring data via Bluetooth
Blinking red or amber/orange - Tracker's battery is very low and needs to be charged
Solid amber/orange - Tracker is charging
Solid green - Tracker is fully charged
Blinking green - Tracker is updating location (during Find My Pet or Locate)
Troubleshooting:
-During the Hard Reset steps, the tracker LED (either orange or green) should turn off for the duration, then come back on after 10-15 seconds
-Blinking red light - the battery is very low, or an internal issue with the tracker. If the LED does not turn green after 2 hours, please contact support for assistance
-Solid yellow light - internal issue with the tracker, please contact support for assistance
Please click here for more information about the Whistle nightlight!