Updating Features/Settings

Updating Features/Settings

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How Do I Change My Pet's Profile Details?

You can easily change details about your pet, such as their weight, age, and time zone at any time. All these changes can be made in the app. The examples ...
Last Update: September 28th 2023, 8:03pm

How to Change Your Notification Settings

Who should read this article?   -You need to find notification settings   -You need to edit what types of notifications you receive: push an...
Last Update: February 19th 2025, 6:26pm

How Do I Change My Password?

This article is how to edit your password if you know what it is and want to change it. When logged into the app:1. In the bottom menu, tap on the Human ic...
Last Update: March 14th 2024, 8:16pm

How Do I Add or Edit My Safe Places?

You can adjust your Safe Place or add additional Places at any time. This would include making them larger, smaller, or adding a new location altogether. Just k...
Last Update: February 4th 2022, 8:17pm

Text Notifications for "Back Home"

In order to streamline the Whistle service, text notifications for when your pet enters a Safe Place or return to WiFi have been disabled. You will still receiv...
Last Update: November 2nd 2023, 8:05pm

How do I change the location alert frequency?

In this help article you will learn:How your WHISTLE™ device checks GPS in the background when not connected to WiFiHow your background GPS scan...
Last Update: October 18th 2023, 2:03pm

How to Update Your Payment Information

You Can Add A New Credit Card In App!It's easy to update your account whenever you need it! We don't want your pet's WHISTLE™ service dis...
Last Update: October 18th 2022, 9:37pm

How do I reclassify an event?

WHISTLE™ devices track different types of activity and applies a classification to each event:Walk—Low intensity, steady activity that indicates tha...
Last Update: October 21st 2022, 9:17pm

How Do I Change My Pet's Activity Goal?

WHISTLE ™ gives you the ability to set a goal for your pet's daily minutes of activity. This is a great way to help you and your pet spend more time b...
Last Update: September 19th 2023, 8:19pm

Food Pantry

Food Pantry Whistle knows that monitoring your pet's health for their best life includes tracking the food they eat and monitoring their weight (just t...
Last Update: December 6th 2023, 4:52pm
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